Privacy Policy
Who we are
Ekayana Travel, also referred as Ekayana, located at S-493, FF, Greater Kailash 1, New Delhi 110048, India, is an Inbound and outbound Tour Operator.
Ekayana makes publicly available a website, accessible at www.ekayana-travel.com. Texts and media published and featured on the website provide information about Ekayana and its partners, including hotels, guides, transport providers, as well as information about their events and resources for travelers and travel professionals.
Introduction
We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us. In this document, we will explain how we collect, use and protect your personal data.
We will also explain what rights you have with regards to your personal data and how you can exercise those rights. This privacy policy outlines how the site users’ data is collected, processed and stored by Ekayana.
Purpose
We collect personal data from you for one or more of the following purposes:
• to provide a high level of service and to notify you of any security and data breach alerts, and technical notices;
• to communicate with you about our offers, promotions, upcoming events, reviews and other news or those of our selected partners – this may be via email, telephone, text message and/or push notification – you can change your marketing preferences;
• to facilitate profiling, segmentation and customization – these may be based on location, preferences, interests and past actions;
• To initiate and complete commercial transactions with you, or with the entity that you represent, for the purchase of products and/or services;
• To fulfill a contract that we have entered with you or with the entity that you represent;
• To manage any communication between you and us.
• To share references of past customers with prospects, occasionnally, upon their request.
Data controller - data collection and storage
Ekayana acts as a controller according to the definition in Article 4 of the General Data Protection Regulation (GDPR).
Ekayana collects the surnames, first names and email addresses of individuals when they request information via the contact form, subscribe to newsletters or register for events. Ekayana may also collect additional data including gender, date of birth, address, phone number, occupation and organization.
Ekayana may also collect other personal data of website visitors through the cookies present on the website. The provisions specific to cookies are explained hereafter.
These personal data are collected, saved and stored in compliance with the current legal provisions.
Protection of personal data
Within Ekayana, the employees in charge of the website can access the personal data provided in order to process requests.
The IT departments and partners in charge of website maintenance and promotion may also access certain items of personal data of representatives and members, physical persons of Professionals, when this access is justified as part of Website maintenance and promotion.
In all cases, Ekayana strives to ensure that access to data by its employees and its partners’ employees is limited and
that the integrity and security of the data are preserved.
Exercise of rights
Individuals whose personal data are collected by Ekayana during the provision of Services have the right to access,
modify, reject, delete and transfer the personal data concerning them. These rights may be exercised at any time by sending an email to the
following address: tour@ekayana-travel.com
Cookies
When you visit the Website https://www.ekayana-travel.com, cookies may automatically be installed on your device’s browser. A cookie is a piece of data that does not enable the visitor to be identified but is used to record information about their browsing.
Which cookies may be installed when you visit our website?
The cookies that may be installed on your browser mainly aim to provide audience measurement tools, improve the site’s user-friendliness and follow visitors’ activity on the Website.
Lifespan of cookies
There are two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in your browser’s subfolder when you visit a website. Once you leave the site, the session cookie is deleted.
Persistent cookies’ files remain in your browser’s sub-folder and are reactivated once you consult the website that created this specific cookie. A persistent cookie remains in the browser subfolder for the specified duration in the cookie’s file.
Can I refuse cookies being deposited on my device?
You are not obliged to accept cookies being deposited on your device. However, we cannot guarantee an identical user experience if you delete cookies.
Cookie settings and deletion
The settings in your browser may enable you to reject cookies following the procedure described in the tab “Internet Options” of your browser.